One Chart | Patient is a secure, online web portal that offers personalized access to parts of your medical record. While signing up is not required, we think you will appreciate the benefits and convenience of our online patient portal.
If you would like assistance using One Chart | Patient, please call our technical support team at 402-559-8158 Monday - Friday 8:30 a.m. - 5 p.m. CST. Technical support is also available by email at OneChartPatient@NebraskaMed.com.
One Chart | Patient offers a messaging service with your health care team. You are able to communicate with providers that you have had an appointment with in the past two years or in the upcoming six months. We ask that you do not use One Chart l Patient to communicate serious medical concerns with your health care team. Please schedule an appointment with your provider to discuss immediate medical concerns or problems. If you are experiencing a medical emergency, call 911 immediately.
If you are experiencing a medical emergency, call 911 immediately.
You may request an appointment with your health care provider online. You will indicate which days of the week and times of the day work best for you. Once the office staff receives your appointment request, you will receive a follow-up phone call or email confirming your appointment date and time.
You may send brief, electronic, health-related messages to any physician you have seen within the last six months.
Because certain test results require provider interpretation, only specific test results are viewable online through One Chart | Patient. Most lab test results are available two business days after completion and procedure results are available 30 days after completion.
You can obtain your medical records by contacting the Health Information Management Department at 402-559-4024.
The One Chart | Patient Proxy option allows a parent or guardian to log into their personal One Chart | Patient account and then connect to information regarding another adult, family member or minor.
In order to access information for another person, you will need to fill out the applicable One Chart | Patient Proxy Access form.
After the proxy form has been filled out, please mail the form to:
One Chart | Patient Proxy
10304 Crown Point Ave.
Omaha, NE 68134
Please allow 14 business days to process the proxy form. After 14 days, you should see a “proxy relationship” in your One Chart | Patient account so that you can access the health record of the approved adult, family member, or minor.
Upon the child’s 13th birthday, proxy access for children will be limited to immunizations, allergies, growth charts and preventive care. Once a child turns 19, he/she is no longer a minor under Nebraska law and you will no longer have access to his/her One Chart | Patient record. Your child may apply for his/her own log-in at age 19.
Please allow 14 business days for your proxy request to be processed. To check on the status of your request, contact customer service at OneChartPatient@NebraskaMed.com or call 402-559-8158. Please include the name and date of birth for each person for whom you requested proxy access.
Click on the “Login ID Request” link on the My Account One Chart | Patient login page.
Enter your email address and the last four digits of your social security number to receive your login ID by email.
You will need to create a new password using the answer to your “authentication question” to identify yourself.
Click on the “change password” link on the One Chart | Patient login page.
Enter your login ID when requested. Enter the answer to your authentication question and create a new password.
Occasionally some mail systems will block One Chart | Patient email messages. Please try some of the following suggestions: